Starfire Direct has many fireplace options. One of the most popular options is our remote controlled burner & log sets. This article is to help our customers un...

This topic comes up from time to time and we do our best to educate our customers on the cause of whistling. Please give these two videos your attention: A...

Our Powerglow ignition is straightforward, secure, and user-friendly. Occasionally, our customers may require additional assistance with installation or trouble...

Technical support questions occur if the product you purchased is or seems to not be working correctly or as expected. Due to the technical nature of our produ...