Real Starfire Direct Reviews
See what everyone is raving about.
★★★★★My firepit was a full DIY project, but I had no idea what I was doing. Scott Nunes was incredibly helpful, quickly answering all my questions about using propane and guiding me through the build with spot-on advice. Starfire Direct offers quality products and top-notch customer service—I highly recommend them.
Rick C.
☆Verified Customer
★★★★★Great prices, great lead time to receive products but more than either of these is the great customer service. I worked with Gabrielle - her product knowledge was amazing and she's a very pleasant person to deal with over the phone. I'm a contractor and install firepits frequently and will definitely be using Starfire on future orders.
Bethany M.
☆Verified Customer
★★★★★EXCELLENT SERVICE AND EXCELLENT product. When the shipment was delayed due to the shipping company backlog, Mari and her team were incredibly diligent in making sure I got my fire pit on time for my grand opening! Pretty rare customer service these days! It was also very east to speak with someone directly.
Mrozzi S.
☆Verified Customer
★★★★★I'm the owner/operator of LC Masonry & Concrete Services, Inc. I've been coming back to Starfire Direct for the past 15 years. Their dependable inventory is equally matched by their AMAZING customer care! I recommend Starfire Direct to everyone looking for that perfect element for all your outdoor living!
LC Masonry Services
☆Verified Customer
★★★★★Purchased a Gravity Series Firepit from Starfire Direct and could not be more pleased with the product and the outstanding customer service. Dealing with the Starfire team exceeded my expectations from start to finish. Finally a company that values customer service, is responsive and produces a beautiful product.
Sue P.
☆Verified Customer
★★★★★We were very happy with the entire experience of ordering from Starfire Direct. Starfire offered an amazing selection. We were able to get our questions answered timely and efficiently, and the customer service we experienced was excellent. Delivery was smooth and quick, and product in perfect condition.
Jennifer F.
☆Verified Customer
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