Your Starfire Expert
(800) 256-8650
Sales & Customer Service
Mon - Fri: 10am - 6pm PST
Sat - Sun: 10am - 5pm PST
Starfire Pro Program
★★★★★My firepit was a full DIY project, but I had no idea what I was doing. Scott Nunes was incredibly helpful, quickly answering all my questions about using propane and guiding me through the build with spot-on advice. Starfire Direct offers quality products and top-notch customer service—I highly recommend them.
Rick Carr
★★★★★Great prices, great lead time to receive products but more than either of these is the great customer service. I worked with Gabrielle - her product knowledge was amazing and she's a very pleasant person to deal with over the phone. I'm a contractor and install firepits frequently and will definitely be using Starfire on future orders.
B Metro
★★★★★EXCELLENT SERVICE AND EXCELLENT product. When the shipment was delayed due to the shipping company backlog, Mari and her team were incredibly diligent in making sure I got my fire pit on time for my grand opening! Pretty rare customer service these days! It was also very east to speak with someone directly.
Mrozzi Studio
★★★★★I'm the owner/operator of LC Masonry & Concrete Services, Inc. I've been coming back to Starfire Direct for the past 15 years. Their dependable inventory is equally matched by their AMAZING customer care! I recommend Starfire Direct to everyone looking for that perfect element for all your outdoor living!
LC Masonry Services
★★★★★Purchased a Gravity Series Firepit from Starfire Direct and could not be more pleased with the product and the outstanding customer service. Dealing with the Starfire team exceeded my expectations from start to finish. Finally a company that values customer service, is responsive and produces a beautiful product.
Sue Pratt
★★★★★We were very happy with the entire experience of ordering from Starfire Direct. Starfire offered an amazing selection. We were able to get our questions answered timely and efficiently, and the customer service we experienced was excellent. Delivery was smooth and quick, and product in perfect condition.
Jennifer Ferland
From award-winning resorts to your personal backyard oasis, we only work with the finest and most respected outdoor patio brands to give you the highest grade of quality products.
Take advantage of exclusive wholesale pricing, project support, and custom product solutions. Click the link below to get started!
Since 2007, Starfire Direct has led the way in outdoor elegance and innovation. We're not just retailers; we are connoisseurs of fire pits and fireplaces, passionately transforming your outdoor spaces into relaxing havens of warmth and beauty. Our industry legacy is built on delivering not just products, but luxurious, lasting heritage quality solutions that enhance the outdoor experience of your home for decades to come.
All of our fire pits and fireplaces are meticulously hand picked and currated to exceed all your highest expectations.
The products we offer are designed to endure the test of time, promising years of joy and comfort from you and your guests on the very day they arrive at your home or business.
But what truly sets us apart is our commitment to establishing your vision. Whether you're crafting a cozy backyard haven or a grand outdoor venue, our team of seasoned certified experts will stand by your side, ready to turn your unique outdoor patio dream into reality. As industry pioneers, we take pride in our innovative approach to redefining outdoor living.
Discover why Starfire Direct is the trusted name in helping our customers create the perfect outdoor sanctuary. Explore our selection of premium fire pits, fireplaces, and patio products today!
Sales
Mon - Fri: 10am-6pm PST
Sat - Sun: 10am - 5pm PST
Customer Support
Mon - Fri: 10am-6pm PST
Sat - Sun: 10am - 5pm PST
