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Video Library 0
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Product Highlights 1
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Troubleshooting 4
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Beton Fire Pits 11
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Manuals & Documentation 1
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Product Categories 0
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Fire Glass & Alternatives 4
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Fire Pits 22
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BBQ 14
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Fireplaces 27
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DIY Fire Pits 9
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Patio Furniture 5
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Patio Heaters 9
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Patio Umbrellas 8
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Order Status 2
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Warranty Claims 2
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How do I submit a warranty claim?
In the unlikely event that your product has need for troubleshooting that leads to a defect, our team will guide you through the manufacturer’s warranty process. Please have the following information at hand when filling out the form below:

- Order Number
- Phone Number
- Photos/videos related to your claim
Warranty timelines begin when an order is delivered.
Please complete this form: Technical Support & Warranty Claim
Once the above form is completed, the information you provided will be reviewed in conjunction with the warranty terms and conditions of the product.
For more information, please feel free to review our warranty claims page for extra details on the process.
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