Every time we work with you, we strive to give the most reasonable pricing depending on the project or vendors we're working with. When you're part of our Partner Program, we check for specialized discounts per item and vendor that aren't advertised on the website. We strive to match the best discount to your individual needs and adjust to the project requirements.

For more information, please reach out to your dedicated Starfire Expert assigned to you or fill out the form here to get started receiving the best discounts available.

When you are assigned a dedicated Starfire Expert to your account, you will be able to reach out via a dedicated phone line or email. Each representative prioritizes your accounts and questions first so you can get back to your project as quickly as possible.

Our team will always get back to you as soon as the solution or information you need is available. Every Starfire Expert can be reached during normal business hours (PST) with the information they provided you and will get back to you as soon as possible. If a request is complicated in nature or the representative is gathering your requested resources from multiple sources, this process may take longer than expected.

You can also reach out to our general customer service line if it's an emergency via the online form here or call us during regular business hours at (866) 578-8538.