Incomplete Installation
Enjoying an evening around the warmth and comfort of a radiant fire is exciting. But it sure is frustrating hearing the "click-click-click" without seeing the glow of a yellow and orange flame. Here are possible reasons why your fire feature may not be igniting.
If this is your first venture into building your own do-it-yourself fire feature, it is easy to overlook any of the many important parts or fittings required for successful operation. Any missing part or fitting can result in your fire feature failing to ignite. For instance, fire pits using propane fuel require an Air Mixer Orificevent, as these parts help with proper air flow and ventilation. To ensure the functionality of your outdoor investment, speak with one of our trained staff members as they can help guide you through finding the right Fire Pit Parts you need.
Insufficient Fuel Supply
Is your propane tank empty? Check the fuel level to see if there is a sufficient fuel supply. If not, replace the empty container with a filled tank. If you're using wood fuel, replenish the wood supply.
Improper Valve Opening
Righty-tighty-lefty-loosey. Is the gas valve completely open, on, and rotated left all the way? Partially opened valves can hinder proper gas flow from the fuel supply to the burner. Locate the owner's manual specific to your fire feature and carefully follow the instructions for properly operating and igniting the fire pit. However, for your safety, a local NFI Certified Gas Specialist should always be contacted for further inspection.
High Wind Environment
While chilly days usually call for time spent relaxing around the fire, attempting to turn on your fire feature while there is a strong breeze can result in your fire feature failing to ignite. To prevent the wind from blowing out the flames, consider purchasing a Wind Guard. This accessory not only protects the flame display but optimizes the air flow. This allows you to still enjoy the cozy ambiance of a radiant fire even with those errant breezes.
Improper Handling, Maintenance, or Care
Improper maintenance, or lack thereof, can damage your fire pit. If your fire pit was stowed away unused for the winter season or even overnight, check the burner ports of the fire pit burner and the orifice to ensure they are not clogged and are free of blockage from debris. There may be an indication of a gas leak if insects—which are attracted to the smell of gas—are nestling inside the ports. If your fire pit is equipped with an igniter and/or thermocouple, inspect it for any blockages or corrosion. If you have fire media, ensure that the media is evenly distributed across the burner. Proper storage, under the safeguard of a Fire Pit Cover, ensures the longevity of your investment as it helps protect the fire pit from harmful outdoor elements such as debris, UV sun rays, moisture buildup, and pests.
Narrowing down the possible issues that might be contributing to the failure of your firepit can range from an incomplete installation, an insufficient fuel supply, loose lines or fittings, strong breezes, or even mishandling or neglecting to maintain your fire feature. To ensure functionality and to optimize the flame display, it is good practice to regularly clean and properly store your fire pit. A professional and qualified gas serviceperson can inspect your fire pit for damage or defect so you can continue to enjoy many years of relaxation around the fire with friends and family. Contact our trained staff by calling us at (866) 578-8538, filling out this simple form, or live chatting us on the site. Or locate a local NFI Gas Specialist in your region for more troubleshooting information.
