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Sun: 9:30am - 6:00pm PST
Customer Service
Mon-Fri: 8am - 9pm PST
Sat: 8:30am - 5pm PST
Sun: 9:30am - 6:00pm PST
Starfire Pro Program
Get Exclusive Pro BenefitsFind out exactly how much fire glass you need for your fire pit.
BlogDedicated articles for the seasonal tips & tricks, and informational articles that turn any average joe into a fire pit pro.
Lifestyles GalleriesCheck out helpful product videos and stunning patios for every setup.
Online GuidesThese online guides breakdown the most complicated outdoor living questions and processes in easy-to-follow steps.
THE FUTURE OF
ONLINE SHOPPING
THE FUTURE OF
ONLINE SHOPPING
Augmented Reality, commonly referred to as AR, allows you to virtually place the selected product on your floor, against a wall, or anywhere you like with the hand-held power of your mobile phone.
AR uses 3D models to achieve this and is designed to be true to size—when you “place” the item on the floor in front of you, that is the accurate size of the product you would receive if you ordered it.
With AR, you can try out a product without visiting a showroom or worrying about making a return.
Visit the page of the product you want to view. Select either the VIEW 360 button or VIEW IN MY SPACE button to get started.
If you selected the VIEW 360 button, the product window will display a 3D model preview of the product which allows you to rotate it 360° in any direction.
You can also select the VIEW IN MY SPACE button to switch modes.
If you selected the VIEW IN MY SPACE button, point your smart device where you would like to preview the product. A live 3D model preview will appear on screen that can be rotated or adjusted by touching the screen.
Make sure to point your devices camera at a flat area that is well lit.
The AR tech on their website was easy to use and DEFINITELY helped with choosing the right fire pit for our space! To be able to see it before purchasing was the whole difference.
With AR, you can try out a product without visiting a showroom or worrying about making a return.We have a growing collection of items you can view with the AR feature.Check out the entire collection at the link below.
WE'RE HERE TO HELP
We will always try to get back to you as soon as possible. Please be patient as the order of calls/emails is in the order they are recieved.
CALL A TEAM MEMBER
Our Customer Service Team Members are available during normal works hours (pst) and will be waiting to help you.
EMAIL CUSTOMER SUPPORT
Create a Customer Service Support ticket so we can help you every step of the way.
