Help and FAQs


What is a "zone" in relation to patio heater controls?
Some patio heaters come with optional control panels. These panels often have the capability of controlling multiple "zones" or heating areas from one centrally located panel. Depending on your specific setup, you may have multiple heaters in one zone that are placed in such a way as to heat specific target regions of your space. Controlling your heaters per zone is a great way to cut down on individual switches scattered across your walls.
Do I need single or multiple controls?

If the wall controls and regulators for your patio heater offer options with more than one switch, you will want to consider the number of patio heaters installed in your space.

If you have more than one heater in a space together, you may want to purchase a control box with as many controls as you have heaters. This way, you will avoid cluttering up your wall with individual switches.

If you only have one heater, or if your heaters are in different locations, a single wall switch with suffice.

Do I need a weatherproof cover for my outdoor controls and switches?

Many electronic patio heaters, fans, and even fire pits will come with a wall switch or control knob to allow for convenient adjustment of your item. These switches may come with the option of a weatherproof cover to protect your electronics from the elements. 

If your switch will be installed in a protected area, such as under a pergola or permanent awning, you should be fine without a weatherproof cover. If there is no chance that the faceplate or switches will come in contact with rain or snow, a weatherproof cover is not necessary.

If your switch or control panel will be installed in an unprotected area that is open to the elements, you should make sure you purchase the options with a weatherproof cover to avoid water damage to your controls.

What is the right wattage to heat my space?

Patio heaters' heat output is often measured in terms of BTUs or watts. You may encounter a product that is configurable in terms of wattage. The product you should choose for your living space will depend on a number of variables.

The size of the space you are trying to heat is one of the biggest factors in choosing your wattage. Heating larger spaces will require a more powerful unit. A good rule of thumb to use when choosing a patio heater is this simple formula:

size of space in cubic feet x 10 = number of watts you will need

Another important factor to consider is how many heaters you would like to purchase. Some people prefer to have two or more slightly less powerful units scattered throughout the space to spread the warmth more evenly, and allow for individual operation and control.

The height of your patio heater (or the height you choose for your wall-mount heater) will also influence how much of the heat will reach your living space in a concentrated amount. The higher the unit, the more your heat will disperse before it reaches the ground. The lower the unit, the more concentrated the heat will be. If you know you will be mounting your wall-mount heater to the ceiling of your 10ft pergola, you may want to go for a slightly higher wattage.

If you have any questions on how many watts you will need to heat your space or with questions on heater placement and configuration, feel free to give us a call at (866) 578-8538, email us at or chat us live on the site.

What is a transformer?
A transformer is required to reduce line voltage so that it enables the unit to operate on 24V power.

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