Real Fyre products each include a warranty:

  • Ceramic refractory gas logs have a lifetime warranty.
  • Vented and vent-free indoor burners have a 10 year warranty, with outdoor burners having a 5 year warranty.
  • Valves, ignitions systems, and controls all have a 1 year warranty, with SPK-26 having a 3 year warranty and APK-17 having a 2 year warranty.
  • Glass, gems, nuggets, and fiber-ceramic gas logs have a 5 year warranty.

For terms and conditions, please view the complete Real Fyre warranties here:


Emily Lozano

A Starfire Direct employee since 2016, Emily manages the ecommerce team, responsible for all of the products on the website. When not working, she enjoys mountain biking, spending time curled up with a good book, and going on adventures with her puppy, Sophie.