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Who We Are
Whatever lifestyle you pursue and wherever you call home, here at Starfire Direct we strive to assist you in reigniting your indoor and outdoor spaces with high quality products and customer service to make the experience enjoyable. Whether you're looking to upgrade your backyard with a unique fire pit, or liven up your living room with a luxurious fireplace and hearth, we are eager to work with you in achieving your style goals.
Our Journey
During the dotcom craze in 2007, owner and CEO Jonathan Burlingham set up shop in his home and started what would become one of the leading retail companies of the patio and hearth industry.
With years of tedious hard work, working directly with vendors to find and offer the best products, and by personally responding to each customer's needs, we have built a name for ourselves and a brand that we are proud of.
As our journey continues, we keep our customers center stage to ensure that every day we work towards a better experience for you as you reignite your life.
Our fifteen years of experience in the hearth and patio industry has provided us the opportunity to work on various television programs and with world class designers, as well as with residential and commercial customers.
Quality Lifestyle Products
When you make a purchase with us, you can rest assured that the product you receive is of the highest quality and is a great investment for you, your family, or your business. With our experience in the industry, we know that there is no substitute for quality products, and we aim to offer you only the best in the industry.
Superior Customer Service
Our customers are our priority and we make sure to go above and beyond to customize our services to address each unique need and question that you share with us. Our team of certified professionals are trained to always keep the customer at the forefront of their daily routines, to guide us to offer the best service possible.
Enjoyable Shopping Experience
As online shopping becomes a more integral part of everyday life, we continuously work to ensure that your experience with us is phenomenal. From easy to use navigation to find that perfect product, to helpful information for your fire pit or fireplace installation, we are here to help with your outdoor or indoor project.