The NFI (National Fireplace Institute) is an independent non-profit organization that trains and certifies hearth professionals so they can better take care of the public. The NFI has created the standard for hearth professionalism by offering training in Gas, Wood & Pellet Stove markets. This is not a simple test for simply anyone to pass and be certified but an intense study of gas appliances and its sciences.

Our Starfire Direct team has studied and mastered the Gas Specialist certification.

Our staff has been trained and certified by the National Fireplace Institute (NFI) as Gas Specialists. That’s why we are so proud to offer this experience to our customers. Not only are we selling you a quality hearth product, but we understand what we are selling you and can answer your most technical questions. Can our competitors say that?

Get to know our NFI Certified Gas Specialist Staff!

Name: Lindsey Conklin

NFI Certification: 164774

Phone: 866-578-8538 ext 102

Experience: Lindsey has been a Starfire Direct team member since 2009 and currently holds the position of General Manager. His multi-faceted experience serves Starfire Direct and its customers well. In addition to overseeing the day-to-day operations of Starfire Direct, Lindsey enjoys assisting customers with design help and technical support of their fire pit or fireplace. Lindsey has been on countless installs over the years so you can trust him as well as our other NFI Certified Staff to give you the best advice.


Name: Jonathan Burlingham

NFI Certification: 144699

Phone: 866-578-8538

Experience: Jonathan is the President of Starfire Direct and brings nearly 20 years of fireplace experience. He has been involved with thousands of installations. Jonathan leads the NFI Certified Staff at Starfire Direct and makes sure that our customers are getting the best possible information and support available. No project is too large. You can rely on Starfire Direct for recent and relevant information to help you with your next fireplace project!

Call us at 866-578-8538 ext 3 to talk with our technical department today!